Associate Account Director – Healthcare Communications

About the role

Real Chemistry is seeking an Associate Account Director to lead client relationships and drive innovative healthcare communications solutions. This hybrid position works across our U.S. offices or remotely, partnering with top pharmaceutical and biotech clients to deliver integrated, data‑driven campaigns.

Key responsibilities

• Develop and nurture productive client relationships, ensuring recommendations exceed expectations.
• Lead internal cross‑functional teams to achieve technical and operational excellence.
• Identify risks early, propose proactive mitigations, and escalate issues with sound judgement.
• Collaborate across the agency to streamline processes and foster innovation.
• Train junior staff on Real Chemistry’s processes, account management, and the digital health landscape.
• Motivate teams through active management, clear performance objectives, and career development.
• Steward client budgets and internal resources to guarantee flawless campaign execution.

Required profile

• Proven client‑service reputation in healthcare or digital health communications.
• Strong leadership skills with experience managing multidisciplinary teams.
• Excellent problem‑solving ability and risk‑management acumen.
• Passion for healthcare innovation and a collaborative mindset.

Required skills

What we offer

• Hybrid work model with flexibility to work from major U.S. offices or remotely.
• Opportunity to work with leading pharma and biotech brands.
• Culture focused on impact, innovation, and professional growth.