Assistant Security Account Manager - Retail

About the role

Allied Universal, a security and facility services company, is hiring an Assistant Security Account Manager in Concord, California. The role supports the Account Manager with supervisory, training and operations functions at the assigned retail post, following post orders and client instructions. A week-long management onboarding course is provided.

Key responsibilities

• Coordinate the technical and managerial execution of the security contract at the assigned location and assign work tasks to Security Professionals
• Serve as the first direct supervisor for shift supervisors or Security Professionals, supervising, coaching and training them, and evaluating their performance
• Maintain the Post Order manual and keep the post clean, organized and properly maintained
• Help conduct interviews and on-the-job training of new employees, and oversee reports, logs and pass-downs
• Manage sub-units such as the fire control room, command center and loading docks, and generate work orders for extra security coverage
• Handle minor incidents and client or site emergencies, and identify personnel issues such as payroll or employee relations problems
• Recommend counseling or disciplinary action, which may be carried out at the direction of the Account Manager with HR approval
• Occasionally stand post as a Security Professional, but no more than 50% of the time in any week

Required profile

• High school diploma or equivalent, with 3 to 5 years of professional experience
• Prior experience in the security industry, law enforcement and/or military
• Valid state Guard License, with a background investigation and pre-employment drug/alcohol test
• Valid driver's license with a clean record, adequate insurance and ability to drive safely
• Available to work outside normal shifts and reachable 24/7 for emergencies

Preferred qualifications

• College education or business classes
• Experience in scheduling, operations or other security functions
• Working knowledge of Microsoft Office and email

What we offer

• Pay of $70,000 - $75,000 per year
• Medical, dental, vision, life, AD&D, retirement and disability insurance
• Eight paid holidays, five sick days and four personal days
• Vacation accrues at 3.08 hours per two weeks