Assistant Manager - Hollister, Jacksonville Mall

About the role

Abercrombie & Fitch's Assistant Manager at the Hollister store in Jacksonville Mall is a multi-faceted role combining business strategy, operations, creativity and people management. The Assistant Manager drives sales results through analysis of the business and best-in-class customer service, oversees daily store operations including opening and closing routines, and leads recruiting, training, engagement and development. The company promotes from within.

Key responsibilities

• Perform opening and closing routines
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations
• Handle staffing and scheduling, payroll management and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and analyze reporting to inform decisions
• Protect store assets, perform inventory control and operate register and point-of-sale systems
• Fulfill omnichannel orders and represent the brand and company culture

Required profile

• Bachelor's degree or one year of supervisory experience in a customer-facing role
• Strong customer focus and knowledge of current fashion trends
• Strong work ethic, communication and interpersonal skills, and ability to coach others
• Ability to balance multiple tasks, take initiative and thrive in a fast-paced environment

What we offer

• Quarterly incentive bonus program
• Paid time off and paid volunteer day per year
• Merchandise discount
• Medical, dental and vision insurance, life and disability insurance, and associate assistance program
• Paid parental and adoption leave
• 401(k) savings plan with company match
• Training and development, with career advancement opportunities promoted from within