Assistant Director for Residence Life Assignments & Business Services

About the role

The Assistant Director for Residence Life Assignments & Business Services supports St. Olaf College’s four‑year residential experience by overseeing housing assignments, billing, and operational services. Working on‑campus, the role blends administrative leadership with direct student interaction.

Key responsibilities

• Implement and maintain a student‑centered housing assignment policy and process.
• Coordinate room changes, consolidations, special groups, and audit the housing operations system.
• Manage check‑in/check‑out procedures, including late stays, early arrivals, break housing, and study‑abroad logistics.
• Oversee summer housing operations for guests, groups, interns, and resident students.
• Ensure accurate billing for room, board, and damage charges; process student payments and approve fees.
• Support department budgeting, credit‑card expense reporting, and overall financial management.
• Maintain and update housing information on the Residence Life website; serve as liaison for card‑access and student information systems.
• Hire, train, supervise, and evaluate student staff; act as primary point of contact for student inquiries.
• Assist in planning workshops, orientation sessions, and resource fairs; enforce campus policies and conduct processes.
• Prepare analytical reports, conduct housing studies, and contribute to the department’s annual budget.

Required profile

• Experience managing housing assignments and residential operations.
• Ability to supervise student staff and coordinate workflow.
• Knowledge of billing, budgeting, and financial reporting in a college setting.
• Strong organizational skills for event planning and crisis management.

Required skills

• Microsoft Office
• PeopleSoft
• StarRez (or similar residential management software)
• Reporting applications for housing data
• Card‑access system administration
• Student information system liaison