Assistant Community Manager (Lease‑Up)

About the role

The Assistant Community Manager (Lease‑Up) supports the Community Manager in overseeing the financial and operational aspects of an apartment community. This position handles daily accounting tasks, rent collection, invoicing, and resident relations while ensuring compliance with company policies.

Key responsibilities

• Collect and post rent, fees, and other payments; prepare daily bank deposits and reconcile accounts.
• Operate property management software (Yardi/OneSite), entering data accurately and maintaining system integrity.
• Review resident files for unpaid balances, communicate with residents, and enforce lease terms to maximize revenue.
• Process vendor invoices, obtain approvals, code charges, and coordinate with accounting and owners.
• Assist with eviction procedures, represent the community in court hearings, and manage resident move‑outs.
• Promote resident satisfaction by responding to complaints and requests promptly.
• Supervise on‑site operations in the Community Manager’s absence, coordinating maintenance and daily work.
• Support leasing and marketing efforts by greeting prospects, showing apartments, and assisting with applications.

Required profile

• Bachelor’s degree in Business Management, Communications, or related field (preferred).
• 1‑3 years of experience in property or residence management.
• Understanding of lease terms, collections, and eviction processes.
• Excellent written and verbal communication skills.
• Detail‑oriented, self‑motivated, and able to work both independently and as part of a team.

Required skills

• Proficiency with property management software (Yardi, OneSite, Entrata, etc.).
• Strong computer skills: internet, word processing, spreadsheets, and database management.
• Valid driver’s license for on‑site transportation.

What we offer

• Competitive hourly wage $23‑$25.
• Medical, dental, vision, disability and life insurance with low employee‑only costs.
• Generous paid time off, including vacation, personal, sick days, holidays, and birthday off after one year.
• On‑site housing discounts at Greystar‑managed communities.
• 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% after 6 months.
• Paid parental leave and fertility benefit reimbursement up to $10,000.