Assistant Community Manager - Avana City Park

About the role

A stabilized 228-unit garden apartment community in Avana City Park is hiring an Assistant Community Manager. The role supports and assists the Community Manager in the financial and operational side of the community, working Monday through Friday and weekends as needed. The hourly range is $23.00 - $25.00.

Key responsibilities

• Collect and post rent, fees and other payments, prepare daily bank deposits, reconcile bank accounts, process invoices and payables, and prepare financial reports.
• Run the property management software (Yardi/OneSite) and keep it updated and backed up.
• Review resident files and accounting records to identify unpaid or late fees, follow collection procedures and enforce the lease.
• Review and submit vendor invoices, obtain community manager approval, code charges to the Chart of Accounts and manage vendor communication.
• Follow eviction procedures, including notices, court hearings and eviction proceedings.
• Process resident move-outs, including deposits and lease cancellation fees.
• Respond to resident complaints and requests promptly and act as on-site supervisor when the Community Manager is absent.
• Meet owners, give them community updates and tours, and respond to their requests.
• Support leasing and marketing by greeting prospects, showing ready apartments and models, closing leases and helping applicants complete applications.
• In California, review completed move-in files before submitting them to the Community Manager.

Required profile

• Bachelor's degree in Business Management, Communications or a related field preferred.
• 1-3 years of relevant experience in residence life and/or property management covering community management, sales, marketing and customer service.
• Understanding of lease terms and lease enforcement, including collections.
• Valid driver's license to operate a golf cart on property; state and local licenses and certifications as required.
• Ability to access all parts of the property and amenities, and to lift up to 20 pounds alone and 50 pounds with help.

Required skills

• Strong proficiency in property management software (Yardi, OneSite, Entrata).
• Proficiency in internet, word processing, spreadsheet and database programs.
• Excellent written and verbal communication skills.

What we offer

• Medical, dental, vision, disability and life insurance, with low employee medical costs.
• Paid time off: 15 vacation days, 4 personal days, 10 sick days and 11 paid holidays, plus birthday off after 1 year.
• Onsite housing discount at Greystar communities, subject to availability.
• 6-week paid sabbatical after 10 years of service.
• 401(k) with company match up to 6% of pay after 6 months.
• Eligibility for weekly, monthly and/or quarterly bonus programs.