Architectural Design Support Representative

About the role

Provide design support to architects and designers for Clopay’s coiling and sectional garage door products, ensuring the best solution is specified for each project. The role involves proactive outreach, technical assistance, and coordination to secure bid dates and win projects.

Key responsibilities

• Respond to architect phone calls and emails, offering design and technical support during design and construction phases.
• Gather project information, create specifications and detailed drawings, and record all interactions in the CRM.
• Collaborate with product representatives and experienced personnel to deliver accurate design assists.
• Maintain accurate records of design assists, project details, and bid dates to facilitate successful bidding.

Required profile

• Associate’s or Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, or related field, or equivalent experience.
• Strong understanding of construction plans, ability to read blueprints, and experience with technical sales or architectural sales preferred.

Required skills

• Proficient drafting skills in AutoCAD (essential).
• Experience with Revit/BIM (release 2013 or later) is ideal.
• Working knowledge of Microsoft Office (Outlook, Word, Excel) and familiarity with CRM systems.

What we offer

• Competitive starting salary and comprehensive benefits including health, dental, vision, 401(k), life insurance, short‑term disability, tuition reimbursement, and paid vacation.
• Opportunities for growth within a market‑leading, innovative organization.