Aisles Online Shopper

About the role

Hy-Vee is hiring an Aisles Online Shopper for its online shopping department. You will select the best-quality groceries across all departments, from fresh produce and meat to pantry staples, so that online orders are fulfilled with care and precision. Night and weekend shifts are required.

Key responsibilities

• Greet every customer warmly and assist them with their needs throughout the store
• Select the highest quality produce, meat and other fresh products for online orders
• Select, scan and bag items from all temperature zones, keeping products at the right temperature
• Place orders in storage, retrieve them before the customer arrives, cart them and put them in the holding area
• Lift, carry and load groceries into customer vehicles
• Tender orders through the POS and process credit card payments
• Substitute products on request or when items are unavailable
• Monitor incoming orders to ensure prompt, on-time fulfillment
• Answer phones and emails promptly and follow dress code, hygiene standards and company guidelines

Required profile

• Commitment to Hy-Vee's mission and a passion for customer service
• Ability to stay organized and handle multiple tasks in a fast-paced, deadline-driven environment
• Ability to work independently with limited supervision
• High school diploma or equivalent preferred
• Frequent standing and walking, and ability to safely use sharp knives and blades where needed
• Ability to operate a delivery vehicle according to DOT standards where applicable