AI People Enablement Manager - Business Performance Improvement

About the role

Protiviti is hiring an AI People Enablement Manager for its Business Performance Improvement team in Chicago (also listed for Austin, Dallas and Houston). As a manager, you partner with clients to redesign work for an AI-enabled future, bridging technology delivery and workforce adoption by turning AI capabilities into sustainable operating model, role and workforce outcomes. You will also mentor consultants and senior consultants and oversee their project work plans.

Key responsibilities

• Help clients redesign work, roles and operating models for an AI-enabled future, and build lasting client relationships
• Develop strategies to solve complex business problems using the latest tools and methods
• Mentor and coach consultants and senior consultants, and oversee project work plans
• Lead client assessments, workshops, design sessions and transformation workstreams
• Build workforce supply, demand and capacity scenarios, and quantify workforce impact, productivity gains and labor economics
• Develop business cases, value hypotheses, workforce metrics and benefit tracking methodologies
• Create executive presentations, recommendations and operating model deliverables
• Contribute to proposals, solution development and thought leadership

Required profile

• Bachelor's degree from an accredited university in a relevant field, or equivalent relevant work experience
• 5-8+ years in workforce transformation, organization design, operating model design, workforce planning, organizational effectiveness or management consulting, in professional services or industry
• Experience leading business transformation initiatives with process, workforce or operating model redesign, including facilitating senior stakeholder workshops and executive discussions
• Leadership and direct supervisory experience, including performance appraisals, mentoring, coaching and cross-team coordination
• Exposure to AI transformation, automation, digital transformation, intelligent process redesign or agentic workflows preferred
• Consulting experience with Fortune 1000 organizations preferred

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint), with secondary emphasis on Visio and Access
• Preferred: OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce or other AI-enabled work platforms
• Preferred: Human-centered design, Lean, Six Sigma, business architecture, and certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP or PMP

What we offer

• Salary range of $126,000-$202,000, with a 12% bonus target (total cash range $141,120-$226,240)
• Medical, dental and vision coverage, FSA/HSA, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability
• Company 401(k) with a 50% match on the first 6% of contributions
• Choice Time Off (up to 20 days for new hires) and up to 11 paid holidays
• Hybrid workplace combining in-person work in local offices and client sites with remote work