Administrative Assistant – Receptionist

About the role

The International Rescue Committee (IRC) in Arizona is seeking a proactive Administrative Assistant who will also serve as the front‑desk receptionist. This position supports daily office operations and ensures a welcoming environment for visitors, staff, and partners.

Key responsibilities

• Greet visitors, answer basic questions, and direct them to the appropriate staff or department.
• Manage visitor flow during peak periods and handle incoming telephone calls, taking messages as needed.
• Assist with safety and security measures, maintain office supplies, and monitor inventory.
• Maintain office equipment (copier, fax, printer, scanner, projector) and coordinate repairs or maintenance.
• Handle donations inventory, create ID badges, and keep photo lists up to date.
• Liaise with building superintendent, cleaning company, and IT support for first‑line issue resolution.
• Update telephone system, voicemail, extensions, and office phone lists.
• Provide access cards, swipe cards, and keys for new staff and interns.
• Coordinate room bookings, manage mail distribution, and process outgoing mail.
• Maintain physical and digital personnel files and comply with agency policies.

Required profile

• High school diploma required; some university education preferred.
• Fluent English with strong verbal and written communication skills.
• Additional language proficiency (Spanish, Arabic, Dari, Farsi, Pashto) is a plus.
• Well‑organized, reliable, detail‑oriented, and flexible.

Required skills

• Proficiency with Microsoft Office programs, especially Excel, Word, and Outlook.