Accounts Receivable Coordinator – Deductions

About the role

This role manages client payment deductions and discrepancies within Accounts Receivable, investigating shortages, pricing issues, and vendor compliance while maintaining professional relationships with internal and external customers.

Key responsibilities

• Process high‑volume deductions, identify issues, and recommend action plans to management.
• Provide portfolio updates on open issues and document work accurately in the system.
• Acquire deduction backup from email, customer websites, and mail, determine validity, and dispute invalid deductions within deadlines.
• Research recurring deductions, identify trends, and recommend solutions to prevent future occurrences.
• Prioritize workload by vendor portal deadlines and assist with yearly audit documentation.

Required profile

• High school diploma required; associate or bachelor’s degree preferred.
• 2+ years of experience in Accounts Receivable, deduction management, collection, or customer claims.
• Strong analytical, problem‑solving, and communication skills with ability to prioritize multiple responsibilities.

Required skills

• Intermediate Microsoft Excel
• Working knowledge of NetSuite
• Familiarity with High Radius

What we offer

• Hourly pay $25‑$27
• Medical, dental, and vision insurance
• 401(k) with company matching
• Accrued vacation, floating holidays, and designated company holidays
• Hybrid work environment