Account Supervisor, Client Leadership

About the role

Dentsu Creative is looking for an Account Supervisor to lead client engagements and guide cross-functional teams in delivering marketing solutions for leading CPG brands. The role is a key client contact who oversees day-to-day account operations and works closely with strategy, creative and retail marketing teams. It suits a proactive, strategic thinker who thrives in a fast-paced environment and builds trusted client partnerships.

Key responsibilities

• Support day-to-day client needs and communication, and cross-functional team operations.
• Partner with strategy and creative teams to develop briefs and deliver work that drives business results in a competitive CPG environment.
• Identify merchandising opportunities and proactively find new ways to grow the account and increase revenue.
• Recognize potential issues and recommend proactive solutions.
• Oversee collaboration across departments, engage the right resources and ensure high-quality deliverables are completed on time.
• Lead client communications, set expectations with internal teams and present strategic recommendations on business, retail and shopper strategy.
• Partner with the client team on B2B sell-in programs and playbooks for retailers and client partners.
• Contribute to, and when needed develop, scopes of work, quarterly business reviews and account reviews.
• Maintain accurate reporting and keep client and business files organized and up to date.
• Oversee client budget management and billing, and support forecasting activities.
• Support team leadership and help with additional business needs.

Required profile

• Bachelor's degree or equivalent professional experience.
• 5+ years of experience in shopper marketing and/or retail marketing in CPG, preferably in an advertising agency.
• Digital marketing experience is also preferred.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.

Required skills

• In-depth knowledge of below-the-line marketing and shopper marketing strategies.
• Strong presentation and communication skills, able to influence stakeholders at all levels.
• Business acumen and the ability to turn insights into actionable recommendations.

What we offer

• Annual salary range of $82,000-$100,000, with eligibility for discretionary incentive compensation.
• Medical, vision and dental insurance, life insurance, and short- and long-term disability insurance.
• 401k, flexible paid time off, at least 15 paid holidays per year, paid sick and safe leave, and paid parental leave.
• Work arrangement depends on location: employees living near the New York hub must work from the office three days per week; those outside commuting range may be designated as remote.