Account Manager, Research Intelligence (Northeast, US)

About the role

We are seeking an Account Manager for our Research Intelligence portfolio in the Northeast US. You will drive new sales and manage renewals for complex SaaS, data analytics, and AI solutions serving academic and research institutions. The role blends consultative selling with strategic account growth to maximize customer value and retention.

Key responsibilities

• Achieve bookings targets for Research Intelligence solutions across MA, CT, RI, VT, NH, and ME.
• Apply a consultative sales approach to translate client needs into tailored SaaS propositions.
• Develop and execute account strategies that address needs at all organizational levels.
• Maintain accurate Salesforce records and regularly review forecasts using Clari and other enablement tools.
• Gather market feedback to inform product development and go‑to‑market strategy.
• Represent the company at trade shows and conferences with defined outcomes.
• Integrate information from multiple sources to support decision‑making.
• Build and nurture relationships with key decision‑makers and influencers.

Required profile

• 3–5 years of direct sales experience with a consultative, complex‑solution approach.
• Proven ability to operate on operational, tactical, and strategic levels and expand business with existing customers.
• Self‑motivated, goal‑driven, with a track record of meeting or exceeding sales targets.

Required skills

• Salesforce CRM
• Clari sales‑enablement platform
• Experience selling SaaS, data analytics, and AI solutions