Account Manager – Research Intelligence (Northeast US)

About the role

The Account Manager for Research Intelligence will drive both new sales and renewal activities across the Northeast US region. You will work with academic and research institutions, helping them adopt Elsevier’s SaaS, data analytics and AI solutions to improve research efficiency and impact.

Key responsibilities

• Achieve booking targets for the Research Intelligence portfolio.
• Identify new prospects and pursue upsell and cross‑sell opportunities within existing accounts.
• Manage renewals, collaborating with Customer Success Managers, Product Management and Marketing to retain and expand relationships.
• Maintain accurate Salesforce records and regularly review forecasts using Clari and other enablement tools.
• Gather market feedback and contribute to product development and go‑to‑market strategy.
• Represent the company at trade shows and conferences with defined outcomes.
• Build and nurture relationships with key decision‑makers and influencers.

Required profile

• 3–5 years of direct sales experience in a consultative, complex‑solution environment.
• Proven ability to operate on operational, tactical and strategic levels and grow existing accounts.
• Self‑motivated, goal‑oriented and comfortable working independently.
• Experience selling SaaS, data analytics or AI solutions to academic or research institutions is preferred.

Required skills

• SaaS solutions
• Data analytics
• Artificial Intelligence
• Salesforce CRM
• Clari sales enablement platform