Account Manager

About the role

Litify is seeking an Account Manager to nurture and expand relationships with its existing client base. In this quota‑carrying position you will combine sales expertise with strategic consulting to help customers maximize the value of the Litify platform.

Key responsibilities

• Manage a portfolio of Litify clients, ensuring retention and satisfaction.
• Identify and drive upsell and expansion opportunities aligned with client goals.
• Own renewal processes, collaborating with internal teams and client stakeholders.
• Consult, educate, and strategize with clients to grow their business using Litify.
• Conduct business reviews and strategic check‑ins to demonstrate value.
• Meet and exceed monthly sales targets tied to renewals and expansions.
• Stay current on platform updates, industry trends, and best practices.
• Work cross‑functionally with Customer Success, Implementation, Support, and Product teams.

Required profile

• Bachelor’s degree from an accredited university.
• 2‑5 years of experience in SaaS account management or a customer‑facing role.
• Strong sales instincts and ability to build trusted client relationships.
• Excellent written, verbal, and presentation skills.
• Experience presenting to executive‑level stakeholders.
• Problem‑solving mindset, self‑motivated and organized.

Required skills

• Familiarity with Salesforce or other CRM platforms.