Account Manager

About the role

The Account Manager will own the planning, execution and performance of direct‑response advertising campaigns for assigned clients. Acting as the primary trusted advisor, you will bridge client needs with internal teams to deliver measurable results and foster long‑term partnerships.

Key responsibilities

• Oversee all aspects of client, brand, product and campaign management, including communication, account maintenance and program delivery.
• Develop campaign plans, budgets, performance targets and strategic recommendations.
• Monitor campaign budgets, track performance metrics and ensure financial objectives are met.
• Lead recurring client meetings, prepare call notes, recaps and action items.
• Maintain client documentation such as contracts, plans and approvals.
• Collaborate with Operations and internal teams to ensure accurate and on‑schedule deliverables.
• Provide regular updates to senior leadership on performance, budget, client satisfaction and team effectiveness.
• Identify opportunities to improve client performance, retention and account growth.
• Support additional projects and responsibilities as assigned.

Required profile

• 2–8 years of experience in marketing, account management, client services or a related multi‑channel environment.
• Proven ability to manage multiple priorities and drive performance.
• Strong communication and relationship‑building skills.
• Experience presenting performance data and strategic recommendations to senior stakeholders.

Required skills

• Knowledge of online advertising and digital marketing concepts.