Account Manager, Client Leadership

About the role

Dentsu Creative is looking for a dynamic Account Manager to lead its internal client teams and build client relationships across all lines of business. The role takes responsibility for most day-to-day client contact and cross-functional team operations, and is based in New York (NYC or Chicago is ideal).

Key responsibilities

• Lead the majority of client communications, set expectations and manage the quality of deliverables to deadline.
• Find merchandising moments and identify opportunities to grow the account and drive revenue.
• Act as gatekeeper for red flags and recommend proactive solutions to mitigate risk.
• Contribute to or develop scopes of work, quarterly business reviews and account reviews.
• Oversee client budget management, the billing process and contribute to forecasting.
• Develop and present recommendations and points of view that drive innovation, and motivate cross-functional teamwork.
• Assist team leads in all facets of the role and oversee cross-departmental involvement.

Required profile

• 5+ years' experience in account management, client services or project management within marketing or agency environments.
• Shopper and/or experiential experience preferred.
• Bachelor's degree or equivalent experience.
• Comfortable with occasional travel for client meetings.

Required skills

• Strong presentation skills and persuasive storytelling for clients and senior stakeholders.
• In-depth knowledge of the client's business and a trusted-advisor approach.
• Creative thinking and proactive problem solving.

What we offer

• Annual salary range of $82,800-$90,000 depending on experience and other factors.
• Medical, vision and dental insurance, life insurance, and short- and long-term disability insurance.
• 401k, flexible paid time off, at least 15 paid holidays per year, paid sick and safe leave, and paid parental leave.