Account Executive II - Group Health Insurance

About the role

HCSC is hiring an Account Executive II for a hybrid role (three days in the office or client visits, two days remote). The position ensures continued growth by negotiating renewals or selling products and services to existing customers, including hospital clients, while understanding their needs and providing customer support. Travel is required.

Key responsibilities

• Manage a block of existing accounts to meet retention targets, including hospital accounts with unique needs and custom requirements.
• Identify customer insurance and service needs and act as the point of contact for issues, liaising with other parties to resolve them.
• Analyze utilization reports to determine the best mix of products and work closely with internal departments to serve customers.
• Maintain up-to-date knowledge of HCSC products, services, systems and processes, and of competitors' products and insurance trends.
• Communicate professionally with colleagues, management, customers and internal provider teams, and report progress to the Marketing Manager.
• Comply with HIPAA, diversity principles, corporate integrity and compliance policies, and keep company business confidential.

Required profile

• General Lines Agent license for Life, Health and HMO, or obtain it within the required time frame per state regulations.
• Either 2 years as a group health insurance account executive, or 6 years in group health claims processing, customer service, claims-related or sales work with thorough knowledge of managed care products (PPO, HMO), or a bachelor's degree plus 3 years of customer service/account management experience.
• 2 years in a position requiring decision making, initiative and self-direction.
• Customer service and detail oriented, with experience addressing customer needs, building relationships, analyzing reports and product mixes, and communicating, negotiating and presenting.
• Willingness to travel, including overnight stays.

Preferred requirements

• Bachelor's degree.

What we offer

• Base pay of $56,900 to $85,300, varying with skills, experience and location.
• Annual incentive bonus plan subject to its terms and conditions.
• Benefits such as health and wellness coverage, 401(k), pension, paid time off, paid parental leave, disability insurance, tuition reimbursement and more.