Academic Records Specialist – Dean’s Office

About the role

The College of Arts & Sciences Dean’s Office at Georgetown University seeks an Academic Records Specialist to manage and safeguard student academic records. Reporting to the Manager of Academic Records, you will support a team of advising deans and serve as a key liaison with the Registrar and Global Education offices.

Key responsibilities

• Maintain and update academic records for approximately 3,500 undergraduate students.
• Process all changes to student records in the university’s student information system.
• Provide administrative support for transfer credit postings and special projects.
• Collaborate with advising deans, graduate assistants, and the Office of the University Registrar.
• Interact directly with students and faculty to resolve record‑related inquiries.

Required profile

• Bachelor’s degree.
• At least one year of experience in an administrative role.
• Highly organized, detail‑oriented, and able to multitask.
• Excellent interpersonal and communication skills.
• Desire to work in a collaborative, higher‑education environment.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Google Sheets and Google Workspace.
• Experience using Microsoft Access.
• Familiarity with Banner or another student information system.

What we offer

• Hybrid work mode (onsite and remote flexibility).
• Opportunity to contribute to the academic success of a large, diverse student body.
• Professional development within a prestigious university setting.