Academic Advising Specialist – Online Competency-Based Programs

About the role

The College of Innovation and Design seeks an Academic Advising Specialist to support students enrolled in online competency‑based education programs. This role provides professional academic advising, helps students map efficient pathways to degree completion, and ensures a high level of customer service.

Key responsibilities

• Deliver individualized academic advising to students in online competency‑based programs.
• Interpret institutional policies, curriculum requirements, and degree plans to guide student decisions.
• Assist students in creating efficient pathways toward degree completion.
• Maintain accurate student records and ensure compliance with academic standards.
• Collaborate with faculty and support staff to address student needs and promote success.
• Provide timely and courteous customer service to students and stakeholders.

Required profile

• Bachelor’s degree or higher in a related field.
• Experience in academic advising, student services, or higher‑education support.
• Familiarity with competency‑based education models.
• Strong communication and interpersonal skills.
• Ability to exercise independent judgment in assessing student needs.

Required skills

What we offer

• Competitive salary commensurate with experience.
• Opportunities for professional development within a university setting.