Union Doorperson – Resident Services

About the role

The Union Doorperson provides front‑of‑house support for residents and visitors at a Greystar community. Acting as the first point of contact, you ensure a welcoming, safe, and efficient environment while assisting with daily operational tasks.

Key responsibilities

• Greet prospects and residents, manage visitor flow, and keep waiting areas comfortable.
• Answer phone calls, route them to the appropriate team members, and follow up on service requests.
• Monitor parking areas, fire alarm panels, and security cameras to maintain safety.
• Document and notify residents of package deliveries within 24 hours.
• Maintain daily logs of events, security status, equipment rentals, and concierge services.
• Coordinate freight‑elevator bookings for moves and deliveries.
• Maintain up‑to‑date information on local restaurants, shops, and delivery services for resident inquiries.

Required profile

• Strong customer‑service orientation with a friendly, professional demeanor.
• Excellent communication and interpersonal skills.
• Ability to multitask, stay organized, and keep accurate records.
• Reliability and punctuality for shift‑based work.

Required skills

What we offer

• Hourly rate of $25.31.
• Potential eligibility for performance‑based bonus programs.
• Comprehensive benefits package.
• Opportunities for growth within a global real‑estate platform.