Telecommunicator Specialist – Illinois State Police

About the role

The Illinois State Police Division of Statewide 9‑1‑1 is seeking a detail‑oriented Telecommunicator Specialist to operate a multi‑channel trunked radio network, handle emergency and non‑emergency calls, and support public‑safety communications.

Key responsibilities

• Receive, monitor, and transmit critical information for law enforcement and emergency operations via a multi‑terminal console.
• Answer and respond to emergency, non‑emergency, and 9‑1‑1 calls from the public.
• Monitor Doppler weather data through the National Weather System EmNet platform and relay weather‑related information to the National Weather Service via NAWAS.
• Utilize multiple databases and messaging systems to ensure accurate information flow between mobile units and base stations.

Required profile

• Detail‑oriented with strong service focus.
• Ability to work in a fast‑paced, multi‑tasking environment.
• Commitment to supporting public safety and coordinated emergency response.

Required skills

• Operation of trunked radio communication systems.
• Use of emergency call handling software and databases.
• Familiarity with National Weather System EmNet and NAWAS platforms.

What we offer

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension plan, deferred compensation, and other pre‑tax benefit programs.
• Paid sick days, vacation days, personal days, and state holidays.