Store Manager - Ingram Park, Hollister

About the role

Abercrombie & Fitch is hiring a Store Manager for its Ingram Park location in Hollister, California. The manager leads the store, is responsible for staffing, training and retaining part-time and full-time staff, and is accountable for all store operations, hours management, asset protection, sales floor and stockroom organization, and brand presentation standards.

Key responsibilities

• Oversee sales floor and stockroom operations and ensure excellent customer service
• Coach staff on product knowledge and brand awareness to drive sales
• Ensure visual displays follow Brand and Corporate direction
• Recruit, hire and train management and non-management associates, and handle staffing, scheduling and payroll
• Oversee inventory, replenishment, stockroom and omnichannel operations
• Analyze reporting to inform decisions, protect store assets and oversee store maintenance
• Perform opening and closing routines and operate register and point-of-sale systems

Required profile

• 2+ years of store management experience, or relevant supervisory experience in a customer-facing role
• Proven ability to drive business results in a fast-paced retail environment
• Fluency in English (CEFR B2); other country listings require additional languages such as German, Dutch, French or Spanish
• Ability to obtain the necessary work visa documentation

Required skills

• Communication, leadership and interpersonal skills
• Relationship building and collaboration
• Talent assessment and development
• Critical thinking, problem solving and attention to detail
• Customer focus and knowledge of current fashion trends

What we offer

• Quarterly incentive bonus program
• Paid time off and paid volunteer day per year
• Merchandise discount
• Medical, dental and vision insurance, life and disability insurance, and an Associate Assistance Program
• 401(k) savings plan with company match, parental and adoption leave, and training and development opportunities