Specialty Assistant Store Manager in Training

About the role

The Specialty Assistant Store Manager in Training (SASM-IT) gains hands-on experience in the key responsibilities of a Specialty Assistant Store Manager at The Home Depot. The training lasts up to 6 weeks and includes a structured program, mentorship and leadership development, with exposure to Manager on Duty duties and oversight of the Specialty and Pro departments. The role reports to the Store Manager and has no direct reports.

Key responsibilities

• Participate in a structured training program covering retail store management, operations, customer service, sales and profitability, and company policies and procedures.
• Support staffing and scheduling, resolve stock deficiencies, coach associates on selling behavior, handle customer issues and support service needs for installed sales, special orders and product sales.
• Learn the performance management process, including reviewing associate performance and applying the disciplinary process when needed.
• Supervise associates in the selling effort, lead the GET culture and ensure customer concerns are resolved promptly.
• Plan merchandise placement, sign and support stock integrity through inventory management, and learn to operate store equipment and systems and manage daily financial operations.
• Perform opening, closing and other whole-store focus tasks, follow SOPs including safety compliance, and help mitigate shrink.
• Ensure self and associates follow safety and hazmat procedures.

Required profile

• Aged 18 or older and legally permitted to work in the United States.
• High school diploma or GED; a bachelor's degree in a related field is preferred.
• At least 3 years of work experience, with 1+ year of leadership experience preferred.
• Ability to collaborate with cross-functional teams; action oriented, customer focused and resourceful.
• Willingness to stand or walk continuously and lift or carry moderate-weight items (8-20 pounds); occasional overnight travel under 5% of the time.