Solutions Engineer - Programmatic Radio

About the role

iHeartMedia's programmatic broadcast radio platform, AudioGraph, is scaling its technical go-to-market operation. The company needs a Solutions Engineer who will own day-to-day deal support, run campaign configurations precisely and make sure every client interaction reinforces the platform's reputation. The role increases the team's capacity to support more deals faster, without sacrificing quality.

Key responsibilities

• Support pre-sale engagements by preparing technical materials, proposing deal parameters and building audience strategies aligned to agency workflows and KPIs.
• Maintain reusable pitch assets such as one-pagers, demo environments, objection-handling docs and ROI calculators.
• Execute the standardized deal configuration process (audience strategy, market selection, measurement approach, pricing) and customize templates for each opportunity.
• Take part in pitch meetings and RFP responses, and run technical enablement sessions for sellers.
• Ensure smooth handoffs between sales, ops and client services, and keep playbooks, configuration guides and troubleshooting resources up to date.
• Document field-level technical feedback for the product roadmap and contribute to sprint reviews, beta testing and partner integration testing.
• Own workstreams such as demo environment management, measurement vendor onboarding or DSP integration support.

Required profile

• 3-5 years of experience in solutions engineering, technical account management or advanced ad operations within programmatic advertising.
• Familiarity with the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding and SSP-DSP integration patterns.
• Working knowledge of major DSPs (Amazon, TTD, DV360, Viant, Basis or equivalent) from a technical integration or partner support perspective.
• Hands-on experience with ad serving platforms (Triton, GAM, FreeWheel or equivalent), including deal setup, inventory packaging and basic troubleshooting.
• Familiarity with audience data concepts (identity graphs, data onboarding, clean rooms) and measurement and attribution methods (pixel-based, exposure file, foot traffic, brand lift).
• Ability to work independently and present to agency teams while collaborating with engineers.