Senior Solutions Engineer - AudioGraph

About the role

iHeartMedia is hiring a Senior Solutions Engineer for its programmatic broadcast radio platform, AudioGraph, which lets agencies plan, buy and measure broadcast radio through the same programmatic workflows used for digital. The role owns the technical go-to-market: leading complex pre-sale engagements, building repeatable implementation playbooks and creating the operational backbone for a seamless client experience from first pitch through post-campaign wrap. It directly accelerates revenue by helping agencies close faster.

Key responsibilities

• Lead technical pre-sale engagements with agency holding companies and mid-market agencies, translating AudioGraph capabilities into solutions aligned with their workflows, planning tools and KPIs.
• Build reusable pitch assets such as technical one-pagers, demo environments, objection-handling frameworks and ROI calculators.
• Reduce time-to-proposal by owning a standardized deal configuration process covering audience strategy, market selection, measurement approach and pricing structure.
• Participate in high-value pitch meetings and RFP responses, owning the technical narrative that differentiates AudioGraph from competitors.
• Train and enable the seller base through technical workshops, deal clinics and 1:1 coaching.
• Own the end-to-end client lifecycle playbook and ensure smooth handoffs between sales, ad ops and client services.
• Architect campaign configurations for complex deals, including audience layering, frequency management, creative specifications and cross-platform measurement.
• Inform the product roadmap with field-level technical feedback and take part in sprint reviews and beta testing.

Required profile

• 5-8 years of experience in solutions engineering, technical account management or advanced ad operations within programmatic advertising.
• Deep understanding of the programmatic supply chain: bid mechanics, deal structures (PMP/PG/preferred deals), header bidding and SSP-DSP integration patterns.
• Demonstrated ability to work independently in ambiguous environments and drive cross-functional projects without direct authority.
• Nice to have: experience in audio, podcast or broadcast advertising; familiarity with Salesforce, Operative AOS or similar order management systems; prior experience in a player-coach or team lead capacity within an SE or technical solutions group.

Required skills

• Direct experience with major DSPs (Amazon, TTD, DV360, Viant, Basis or equivalent) from a technical integration or partner perspective.
• Hands-on proficiency with ad serving platforms (Triton, GAM, FreeWheel or equivalent), including deal setup, inventory packaging and log-level troubleshooting.
• Strong grasp of audience data architecture: identity graphs, data onboarding, clean rooms and audience segment flows.
• Experience with measurement and attribution methodologies (pixel-based, exposure file, foot traffic, brand lift) and at least one vendor in the space.
• Excellent communication, comfortable presenting to agency leadership and debugging a bid stream with an engineer.