Smart Connected Services Consultant – IoT & After‑sales

About the role

Join Accenture's Global Network to help leading organizations transform their after‑sales services through connected assets, IoT, and digital twins. You will work with asset‑intensive clients to improve visibility, predictive maintenance, and overall service outcomes.

Key responsibilities

• Support Connected Service and IoT transformation initiatives for global clients.
• Design and optimise asset and installed‑base management processes.
• Contribute to predictive maintenance, remote monitoring, digital twins, and asset performance management programmes.
• Assist with service BOM and parts data management.
• Participate in client workshops, requirement gathering, and solution design sessions.
• Collaborate with technical teams on system integrations, data migration, and platform implementation.
• Support business development and thought‑leadership activities.

Required profile

• Advanced English proficiency.
• University degree.
• 2–20 years of experience in connected services, IoT/telematics, installed‑base management, EAM, or after‑sales service operations, with platform exposure.
• Preferred background in industrial equipment, automotive, aerospace & defense, high‑tech, medical devices, or manufacturing.

Required skills

• IoT and telematics concepts.
• Predictive maintenance and condition monitoring.
• Platforms: PTC ThingWorx, PTC Windchill, Siemens Teamcenter, SAP EAM/PM/PLM, Oracle, Microsoft D365.