Service/Warranty Technician – Residential Repairs

About the role

At Home Genius Exteriors, we're on pace to reach $500M in annual revenue in just seven years and we’re seeking an experienced, well‑rounded Service/Warranty Technician to join our growing team. We are looking for professionals who are proactive, resourceful, and capable of handling a wide variety of residential repair and service needs independently.

Key responsibilities

• Complete residential service and warranty repairs across a variety of exterior home improvement products.
• Perform detailed field inspections and document findings with professional written briefs and photos.
• Troubleshoot issues and develop practical solutions in the field.
• Communicate directly with homeowners to resolve concerns professionally and efficiently.
• Coordinate and oversee repairs while maintaining high quality standards.
• Manage service timelines with urgency and proactive follow‑through.
• Maintain strong organization and communication with internal teams.

Required profile

• Previous business ownership, management, or supervisory experience strongly preferred.
• Strong general repair and troubleshooting abilities across multiple trades.
• Ability to work independently with minimal oversight.
• Experience handling customer conflict resolution professionally.
• Strong written communication skills for inspection summaries and reporting.
• Must provide own tools.
• Reliable transportation and a valid driver’s license required.
• Strong sense of accountability, urgency, and professionalism.

What we offer

• Monday–Friday, 8:00 AM – 5:00 PM schedule.
• $70,000 base salary plus bonuses, with long‑term growth opportunities.