Service Supervisor

About the role

The Service Supervisor ensures that the interior and exterior of the community, including grounds, amenities, and common areas, meet Greystar’s standards for cleanliness, safety, and functionality.

Key responsibilities

• Complete work orders from resident requests, diagnose issues, and perform repairs following safety and code standards.
• Oversee the make‑ready process for vacant units, including inspections, punch‑list creation, vendor scheduling, and final quality checks.
• Develop and enforce cleanliness and appearance standards for all community areas.
• Inspect work of service team members and contractors to ensure compliance with policies and quality specifications.
• Maintain inventory of spare parts, order supplies within budget, and execute monthly preventative maintenance.
• Assist the Community Manager with budgeting for repairs, maintenance, and capital projects.
• Conduct safety meetings, keep MSDS sheets current, and stay up‑to‑date with OSHA and related regulations.

Required profile

• High school diploma, GED, or equivalent experience.
• Experience in property‑management maintenance or a related trade.
• Ability to use hand tools, power tools, mechanical equipment, and measuring devices safely.
• Strong customer service and communication skills for interacting with residents and team members.
• Proficiency with internet, word processing, spreadsheets, and database programs; property‑management system experience preferred.

Required skills

• EPA Type I and II or Universal certification for HVAC work.
• Valid driver’s license (golf‑cart operation if applicable).
• Knowledge of safety standards, MSDS handling, and OSHA regulations.
• Ability to perform physical tasks such as lifting up to 25 lb independently or 50 lb with assistance.

What we offer

• Hourly pay range $38.00‑$42.00.
• Competitive medical, dental, vision, disability and life insurance.
• Generous paid time off, including vacation, personal, sick days, holidays and birthday off.
• On‑site housing discounts, 6‑week paid sabbatical after 10 years, 401(k) match up to 6%.
• Bonus programs, parental leave, fertility benefit reimbursement, employee assistance program, and additional insurance options.