Senior Safety Domain Expert – Falcon

About the role

Veeva Systems is seeking an experienced pharmacovigilance professional to serve as Senior Safety Domain Expert for Veeva Falcon. The role bridges hands‑on case processing with strategic vision, shaping next‑generation AI and automation tools for safety operations.

Key responsibilities

• Advise product and engineering teams on detailed steps of safety case intake, triage, validation, and advanced data reconciliation workflows.
• Review, evaluate, and verify AI‑driven platform outputs across case intake and processing to ensure precision, accuracy, and compliance.
• Translate macro industry trends and operational shifts in PV into actionable platform capabilities and long‑term automation strategies.
• Interact directly with PV leads and processing specialists at early adopter organizations, turning feedback into platform enhancements.
• Map out complex, multi‑variable safety case scenarios to rigorously evaluate and calibrate the platform’s reasoning boundaries.

Required profile

• 5+ years of active experience in Pharmacovigilance / Drug Safety Operations.
• Deep tactical understanding of day‑to‑day case processing workflows, intake, validation criteria, database reconciliation, and global expedited reporting timelines.
• Strategic PV Operations expertise with a clear vision of how PV operating models are evolving toward automation and digital transformation.
• Demonstrated experience with AI‑driven software, automated workflow tools, agentic AI, or machine learning applications in pharmacovigilance or life sciences.
• Strong ability to bridge PV operational knowledge with technical product teams and present confidently to executive customers.

Required skills

• AI‑driven platform
• Machine learning
• Automated workflow tools

What we offer

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company‑paid holidays
• Retirement programs
• 1% charitable giving program