Senior Manager, Legal Operations and Innovation

About the role

Levi Strauss & Co. is seeking a Senior Manager to lead Global Legal Operations and Innovation. In this role you will combine legal operations, technology, AI and data to build scalable solutions that improve efficiency and decision‑making across the worldwide legal function.

Key responsibilities

• Lead initiatives that enhance the effectiveness, scalability and performance of the Global Legal team.
• Design and implement legal‑operations strategies, workflows, playbooks, governance models and self‑service resources for consistent regional support.
• Own the administration, optimisation and evolution of the legal‑technology ecosystem, including contract lifecycle management, legal AI, knowledge and matter management platforms.
• Partner with legal leaders and business stakeholders to automate processes, standardise work and improve service delivery.
• Drive legal‑innovation projects that leverage AI, data and process redesign to transform how legal work is performed.
• Expand, adopt and continuously enhance the Ironclad contract lifecycle management platform globally.
• Establish frameworks for knowledge management, operational reporting and data‑driven decision‑making.
• Lead cross‑functional projects from strategy through execution while managing stakeholder alignment and change adoption.
• Manage and develop legal‑operations resources, building scalable capabilities for long‑term growth.

Required profile

• 8+ years of professional experience, with at least 5 years in legal operations supporting in‑house legal departments, law firms or legal‑technology providers.
• Proven ability to lead strategic initiatives and drive adoption of technology solutions across global teams.
• Strong partnership skills with legal leaders, business stakeholders and IT partners.
• Experience managing and developing high‑performing legal‑operations teams.

Required skills

• Hands‑on knowledge of Ironclad or similar contract lifecycle management platforms.
• Experience with legal AI and automation tools.
• Familiarity with knowledge‑management and matter‑management systems.