Senior Community Manager – Student Living

About the role

The Senior Community Manager will oversee day‑to‑day operations of Nordheim and Radford Court student living communities, leading staff, managing budgets and ensuring compliance with housing regulations.

Key responsibilities

• Develop and manage property budgets, set rent rates, collect payments and prepare monthly financial reports.
• Approve vendor invoices, reconcile charges, maintain insurance certificates and manage petty cash.
• Oversee lease enforcement, resident applications, renewals, inspections, evictions and fee collections.
• Build relationships with university officials, develop resident policies and ensure compliance with FERPA, Title IX, ADA and other regulations.
• Analyze market trends, create leasing strategies and drive occupancy and revenue goals.
• Respond to resident concerns, supervise maintenance response, and conduct regular property inspections.
• Hire, train and evaluate property staff, and serve on‑call for emergencies and student crises.

Required profile

• Master’s or Bachelor’s degree in Business Management, Communications or related field.
• 4‑6 years experience in residence life or property management.
• Knowledge of equity, inclusion and higher‑education housing laws (FERPA, Title IX, ADA).
• Strong problem‑solving, crisis response and conflict‑management abilities.
• Excellent written and verbal communication, detail‑oriented and self‑motivated.

Required skills

• Proficiency with property‑management software (Yardi, OneSite, Entrata).
• Experience using THD (The Housing Director), PeopleSoft, MaxPanda or equivalents.
• Advanced skills in internet research, word processing, spreadsheets and database management.

What we offer

• Salary range $118,000‑$120,000 per year.
• Eligibility for quarterly/annual bonus programs based on performance.
• Competitive medical, dental, vision, disability and life insurance.
• Generous paid time off including vacation, personal, sick days and holidays.