Selling Branch Manager

About the role

Adecco is looking for a Selling Branch Manager in St. Louis (Grantwood Village area). The manager builds and executes business plans to bring in new clients, strengthen existing relationships and grow the bottom line, and is financially accountable for market sales plans, recruitment strategies, branch budget, P&L management and cost control. The role also covers recruiting, training and developing the branch team and delivering excellent customer service to candidates and clients.

Key responsibilities

• Grow and retain accounts: win back lapsed clients, meet client requirements and SLA targets, and run regular business reviews with clients and program teams
• Act as escalation point for client, procurement, operations and HR managers, and survey clients on their perception of service
• Maximize fill rate and time to fill while keeping high NPS scores, and present monthly/quarterly business reviews to the vertical director or VP
• Manage day-to-day colleague performance, coach and mentor recruiters, and monitor and improve processes to reduce service costs
• Manage the branch P&L, set and monitor pay and bill rates, forecast revenue and expenses, and establish a budget
• Monitor workers' compensation and unemployment claims, keep licenses current, collect outstanding accounts receivable and conduct branch audits
• Create recruitment strategies through a digital presence and local relationships with colleges, work source centers and trade schools, and join in recruiting when needed

Required profile

• High school diploma or equivalent and 5+ years of relevant work experience
• Two years of direct sales experience with a proven track record of increased responsibilities; sales experience in a personnel service organization preferred
• One year of supervisory or management experience with a sales or service-oriented staff
• Effective written and oral communication, ability to work with all levels of staff and management, and ability to prioritize, schedule, make cold calls and give formal presentations
• Working knowledge of labor and employment laws

Required skills

• Proficiency with Microsoft Office: Word, Excel, PowerPoint and Outlook
• People management and business development