Sales Representative – B2C Cold Calling

About the role

We are looking for a confident, compassionate Sales Representative to join our remote team. The role focuses on contacting warm leads who have expressed interest in services for patients in nursing homes and care facilities, guiding them through onboarding and documentation.

Key responsibilities

• Contact warm leads by phone and explain services, insurance coverage and co‑payment requirements.
• Guide patients and family members through the onboarding process and ensure all required paperwork is completed accurately.
• Maintain accurate records of interactions and applications.
• Follow up with prospective clients to secure completed documentation.
• Achieve daily and monthly onboarding targets while providing exceptional customer service.

Required profile

• Previous experience in B2C outbound sales, telesales or call‑centre environments.
• Strong communication and interpersonal skills in English and Spanish (spoken and written).
• Professional, empathetic and patient‑focused attitude.
• Ability to work independently, manage a pipeline of leads and meet targets.
• Reliable internet connection and suitable home‑office setup.

Required skills

What we offer

• Base salary plus commission.
• Fully remote work schedule aligned with US business hours (3 PM – 12 AM SA time).
• Independent contractor arrangement.