Regional Implementation Manager

About the role

We are hiring a Regional Implementation Manager to own and evolve Flexport’s Implementation Methodology as our product suite expands. In this self‑starter role you will build playbooks, drive implementation workflows, and partner with Sales and Operations to deliver new business.

Key responsibilities

• Build and evolve the Implementation Methodology, including task definitions, personas, timing, dependencies and templates.
• Identify and fill implementation gaps for new products or services by creating playbooks.
• Partner with Sales and Operations as the primary client contact throughout implementation.
• Lead implementation for new accounts from award through ramp to steady‑state delivery.
• Scope awarded business and create project plans aligning cross‑functional teams.
• Own the critical path to deliver on‑time and on‑spec, adapting plans in real time.
• Report implementation status to leadership, flag barriers early and propose mitigations.
• Close out implementations with reviews to capture lessons learned and improve methodology.

Required profile

• Bachelor’s degree with 4+ years in logistics, supply chain management/consulting, or freight forwarding.
• Self‑starter who spots process gaps and builds solutions proactively.
• Proven track record of scoping, planning and closing client‑facing, cross‑functional projects.
• Strong collaboration and communication skills, comfortable owning the room with clients.

What we offer

• Base salary range $100,000 – $130,000 USD per year.
• Additional compensation includes bonus, equity and comprehensive benefits such as medical, dental and flexible time off.
• Opportunity to work onsite in Atlanta on a high‑impact, global logistics platform.