Program Manager / Engagement Manager, Federal Real Estate Portfolio

About the role

The Program Manager leads our on‑site real estate support team and owns overall delivery, work integration, staffing, quality control, risk management, and day‑to‑day coordination with government leadership. This senior, client‑facing role is ideal for someone who has run real estate or portfolio programs inside or alongside a federal organization.

Key responsibilities

• Lead an integrated, multidisciplinary team supporting portfolio management, customer accounts, occupancy administration, space data, financial analysis, and amenity services.
• Own program quality control, risk management, and performance reporting, including exception‑based reporting that surfaces decisions needed and emerging risks.
• Serve as the principal point of contact for government leadership and coordinate across facilities, security, budget, acquisition, IT, and project delivery organizations.
• Direct mobilization activities, including a current‑state review of real estate functions, workload, data, processes, customer relationships, and governance.
• Oversee development of standard operating procedures, process maps, templates, controls, and management dashboards.
• Manage knowledge transfer to federal staff, including desk guides, training materials, position descriptions, and structured transition sessions.
• Track deliverable schedules and ensure on‑time delivery of recurring plans, inventories, trackers, and reports.

Required profile

• Ten years of progressively responsible program, real estate, or portfolio management experience.
• Five years supporting large or complex real estate organizations.
• Experience managing multidisciplinary professional services teams.
• Demonstrated experience with federal sector real estate programs.
• Experience supporting multi‑tenant office portfolios or facilities exceeding 500,000 square feet.