Product Operations & Enablement Manager

About the role

The Product Operations & Enablement Manager will drive operational excellence across the Global Product organization, partnering closely with Innovation. You will design scalable processes, improve visibility across product and innovation portfolios, and enable teams with frameworks, tools, and communications that support effective planning, execution, and decision‑making.

Key responsibilities

• Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams.
• Standardize product development processes where an enterprise approach adds value while preserving flexibility.
• Define and report operational and enterprise metrics that show product team effectiveness and efficiency.
• Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution.
• Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities.
• Create executive‑ready communications that translate product and innovation work into clear business updates.
• Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes.
• Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation.

Required profile

• 5+ years in product operations, product management, business operations, or a related field.
• Experience designing and implementing scalable processes that improve team efficiency.
• Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data.
• Excellent written and verbal communication skills, including stakeholder‑ready narratives.
• Ability to work cross‑functionally and influence outcomes without direct authority.

Required skills

• Aha!
• Jira
• Pendo
• Productboard

What we offer

• Flexible working hours and remote‑first work mode.
• Well‑being initiatives, shared parental leave, study assistance, and sabbaticals.
• Competitive base salary range of $115,400 – $192,200 USD per year.