Premium Supervisor - Ameris Amphitheater

About the role

A Premium Supervisor is needed for the VIP area at Ameris Amphitheater in Alpharetta. The role supervises stand workers, oversees stand set-up and closing, keeps workstations clean and stocked, and ensures food preparation and alcohol policies are followed. The position is open to someone who knows all positions and can fill any role in the location if needed.

Key responsibilities

• Supervise and coordinate the activities of stand workers in the VIP area
• Oversee and/or take part in stand set-up and closing, including counting inventory, preparation and cleaning
• Keep workstations clean and well stocked, and order replacement stock from runners
• Complete required paperwork accurately and efficiently
• Ensure employees follow alcohol policies and that food preparation meets Legends' and the board of health's guidelines
• Work with other stand personnel at closing to count ending inventory, clean equipment and organize stock for the next event
• Use the POS system, including voids, credit card issues and closing procedures; enter daily event sheets and reports
• Work with customer service to improve service, run inventory at assigned locations and handle schedules
• Provide personal service to guests, maintain a clean, safe work area and comply with service, inventory and cash control procedures
• Follow safety policies, report safety incidents through the company's risk management system, and complete safety training

Required profile

• 2 to 4 years of experience in a fast-paced, high-end club, restaurant or catering location
• High school diploma; some college preferred
• Ability to work flexible hours, including days, nights, weekends and holidays
• Physical ability to walk long distances, stand for long periods, and lift up to 30 pounds
• Must meet state and local health requirements for food handlers and alcohol service

Required skills

• POS system knowledge
• Knowledge of the food and beverage menu, specials and services
• Knowledge of the venue layout and assigned area
• English speaking, reading, writing and understanding