Patient Care Coordinator / Scheduler

About the role

The Patient Care Coordinator is an essential administrative support role within CCPSA’s Clinic Staff Team, handling scheduling, patient communication, and daily operations for a multispecialty private physician practice.

Key responsibilities

• Contact patients to schedule new and follow‑up appointments and manage referrals.
• Check patients in/out, verify insurance, collect payments, and prepare charts.
• Establish follow‑up reminder recalls in the EMR and schedule hospital procedures.
• Handle fax communication, answer phones, return voicemails, and route calls.
• Obtain medical records, assist with portal logins, and perform other duties assigned by Clinic Leadership.

Required profile

• High school diploma or GED.
• Medical office front‑desk experience with a patient‑centered focus.
• Knowledge of medical terminology and HIPAA confidentiality requirements.
• Typing speed of 50‑80 WPM with excellent accuracy.
• Ability to drive between clinic locations, sit for extended periods, lift up to 30 lbs, and communicate clearly on the phone.

Required skills

• Proficiency in Microsoft Office.
• Experience with EMR systems.

What we offer

• Competitive pay with comprehensive medical, dental, vision, life, and AD&D benefits.
• Company covers 80‑85% of health premiums and 100% of dental/vision premiums.
• PTO, holiday pay, and 401(k) with company contribution after eligibility.
• Benefits effective on date of hire with no waiting period.