Part‑time Student Success Assistant – Polk County Campus

About the role

Georgia Northwestern Technical College is seeking a part‑time Student Success Assistant for the Polk County Campus. The role supports the Help Center front desk, assists prospective and current students, faculty, staff and visitors, and helps coordinate campus events. Work is performed on‑site up to 29 hours per week; telework is not available.

Key responsibilities

• Staff the Help Center front desk, greet visitors and answer telephone calls.
• Provide information and assistance on admissions, registration, orientation and financial aid.
• Prepare letters, memoranda and handouts related to student acceptance and readmission.
• Coordinate open houses, group tours, orientation sessions and other special events.
• Enter and maintain student data in Banner and Target X systems.
• Monitor and replenish office supplies and process purchase orders.
• Respond to the Admissions email and serve as backup for the call center.

Required profile

• High school diploma or equivalent plus at least one year of related work experience.
• Associate’s degree and one year of related experience preferred.

Required skills

• Proficiency with the Banner student information system.
• Experience using Target X financial software.