Part-Time Banquet House Attendant

About the role

Hilton Philadelphia City Avenue, a 207-room hotel near the Bala Cynwyd Business District, is hiring a part-time Banquet House Attendant. The attendant sets up, breaks down and services meeting rooms according to guest service and sustainability standards. The career path shown is Banquet Server, Banquet Captain and Banquet Manager.

Key responsibilities

• Set up meeting rooms according to banquet event order forms and documents so they meet guest expectations.
• Transport heavy items such as staging, tables, chairs and dance floors safely from storage to meeting rooms.
• Break down meeting rooms and return banquet items to storage in a neat, organized way.
• Maintain the cleaning schedule of meeting rooms and ballrooms so they stay presentable.
• Respond to guest requests for service changes and help with information requests about other parts of the hotel.
• Handle guest complaints personally or ask the supervisor for help.
• Follow safe work habits, wear protective equipment and follow MSDS and OSHA standards.
• Perform other duties requested by management.

Required profile

• High school diploma or equivalent preferred.
• Previous banquet set-up or customer service experience preferred.
• Work schedule varies and includes alternate shifts, holidays and weekends.
• Ability to stand for long periods, walk, lift up to 50 pounds, bend, kneel and crouch.

What we offer

• Competitive wages for full-time and part-time opportunities.
• Medical, dental and vision health insurance, paid time off and daily pay.
• 401k company match, basic life insurance and travel discounts.
• Commuter transit and parking benefits, employee assistance program and educational development.
• Referral bonus program.