Operations Director – Palm Beach

About the role

The Operations Director will lead the day‑to‑day management of the Palm Beach shopping center, ensuring it remains a first‑choice destination for shoppers, tenants and the community. Reporting to the General Manager, the role balances operational efficiency, cost control and strong vendor and tenant relationships.

Key responsibilities

• Oversee all physical operations, including mechanical systems, preventative maintenance, construction coordination and public safety.
• Develop and manage the annual budget, financial forecasts and 5‑year capital plan to maximize Net Operating Income.
• Lead procurement, vendor contracts and RFP processes, ensuring quality and cost‑effectiveness.
• Maintain compliance with safety, fire, OSHA and local regulations.
• Drive energy‑efficiency and sustainability initiatives across the center.

Required skills

• Mechanical systems management
• Construction coordination
• Preventative maintenance planning
• Lighting, electrical and irrigation control systems
• Alarm and security system oversight
• Solar and HVAC equipment knowledge
• Fire suppression and alarm system compliance
• OSHA and safety regulations expertise
• Energy‑efficiency program implementation

What we offer

• Competitive salary
• Comprehensive medical, dental and vision benefits
• 401(k) match
• Paid time off and holidays
• Tuition reimbursement
• Wellness incentives
• Team member discounts
• Volunteer paid hours