Operations Director – Fort Worth

About the role

In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking an Operations Director for its Fort Worth center. The role offers the chance to work both independently and collaboratively within a flexible, team‑driven environment.

Key responsibilities

• Lead all shopping center operations, including facility maintenance, mechanical systems, construction activities, safety programs, and regulatory compliance.
• Oversee property maintenance, housekeeping, contracted services, and preventive maintenance programs to ensure a clean, safe, and well‑maintained environment.
• Partner with the General Manager to develop and manage operating budgets, financial forecasts, strategic business plans, and capital improvement plans to maximize NOI and asset value.
• Manage capital projects, operational contracts, procurement activities, vendor relationships, and service agreements while ensuring quality, cost control, and policy compliance.
• Monitor and optimize building systems, utilities, energy efficiency initiatives, and sustainability programs.
• Direct security, life safety, OSHA compliance, emergency response, risk mitigation, and traffic management programs.
• Collaborate with tenants, construction teams, and internal stakeholders to support tenant operations, construction projects, facility issues, and center initiatives.
• Develop, coach, and support center teams through training, performance management, and team‑building efforts.

Required profile

• Bachelor’s degree in business or a related discipline.
• Five to seven years of operations management experience.
• Experience in commercial real estate or retail environment is a plus.
• Ability to think critically, solve problems, and act accordingly.
• Strong leadership and teamwork abilities.
• Excellent communication skills in English, both written and verbal.
• Willingness to travel up to 15% and maintain a valid driver’s license.

What we offer

• Competitive salary.
• Generous medical, dental, and vision benefits.
• 401(k) match.
• Paid time off, holidays, and volunteer hours.
• Tuition reimbursement and wellness incentives.
• Group life and disability insurance, voluntary benefits, and employee discounts.