Operations Assistant - Financial Aid

About the role

Hofstra University, a private university in Hempstead, New York, is hiring a full-time Operations Assistant (position 897289) within the Office of Financial Aid, reporting to the Senior Assistant Director of Financial Aid. The role provides operational support to the administration of certain Title IV FSA programs. Candidates must follow the rules of Hofstra University, the Coastal Athletic Conference and the NCAA, and extra hours, evenings and weekends may be needed for special projects and events.

Key responsibilities

• Packages and processes federal, state and institutional aid.
• Reports and monitors student awards and eligibility using Ellucian Banner.
• Ensures timely disbursement of funds to students.
• Responds to inquiries and resolves problems related to FAFSA transactions.
• Reviews FAFSA data transmitted to the U.S. Department of Education.
• Certifies and updates federal and private loans.
• Performs projects upon request and assists with outreach efforts on campus.

Required profile

• Bachelor's degree required; 0-1 years of related experience.
• Detail-oriented, with strong time management and organizational skills.
• Able to multi-task independently in a fast-paced environment, with good professional judgement.
• Excellent written and verbal communication, and strong interpersonal and administrative skills.
• Valid driver's license required.

Required skills

• Familiarity with computerized financial aid systems, especially Ellucian Banner, is preferred.
• Previous college financial aid experience is preferred.
• Knowledge of federal financial aid is preferred.

What we offer

• Starting salary of $50,000.
• Paid time off and paid holidays.
• Tuition remission for employees and eligible dependents.
• Retirement plan with University contributions.