Medical Receptionist

About the role

Child and Family Guidance Center is seeking a client‑centered Medical Receptionist for its Waxahachie clinic. This front‑line administrative role supports clinicians, manages patient flow, and ensures confidential, high‑quality service.

Key responsibilities

• Register new patients, update demographics, and verify insurance benefits, co‑pays, deductibles and co‑insurance.
• Conduct eligibility screening for programs, refer uninsured patients for assistance, and follow up on eligibility status.
• Prepare daily clinic sessions by confirming appointments, reviewing alerts, and pre‑registering patients.
• Process patient payments, apply them correctly, and handle patient dismissal including follow‑up scheduling.
• Monitor provider schedules, manage walk‑ins and call reminders, and oversee the waiting area and nightly clinic closure.
• Record patient vitals in the electronic health record system and process medical records requests.
• Maintain HIPAA compliance and protect confidential patient information.

Required profile

• High school diploma or equivalent.
• Minimum two years experience in a medical, hospital or clinic setting.
• Knowledge of insurance verification and patient registration processes.
• Ability to work in a high‑volume, fast‑paced environment and lift up to 50 lb.
• Willingness to work at other clinic locations as needed.

Required skills

• Proficiency in data entry and computer keyboarding.
• Familiarity with office equipment such as fax, scanner and phone systems.
• Excellent verbal and written communication.
• Bilingual Spanish preferred.

What we offer

• Comprehensive benefits: medical, dental, vision, life, short‑ and long‑term disability, voluntary accident, critical illness, legal and 401K.
• Paid time off including vacation and sick leave.