Leasing Professional – The Riley

About the role

The Leasing Professional will coordinate marketing, leasing, and renewal strategies for The Riley, a stabilized garden‑style community in Raleigh, NC. The role focuses on achieving occupancy, revenue, and resident retention goals through proactive leasing activities and resident satisfaction initiatives.

Key responsibilities

• Perform all sales and leasing activities, including greeting prospects, conducting tours, processing applications, credit and background checks, and preparing lease packages.
• Inspect apartments before move‑in, ensure they are ready, and coordinate any needed maintenance.
• Monitor market conditions, develop short‑ and long‑term marketing plans, and implement concessions or specials to boost occupancy.
• Design and execute marketing initiatives such as resident referral programs, employer outreach, and online advertising on platforms like Craigslist and Facebook.
• Utilize property management software (OneSite, Yardi) to track availability, record traffic, manage resident data, and capture demographic information.
• Maintain show unit quality by daily inspections, merchandising, and coordinating with maintenance.
• Follow up with prospects and new residents via email, thank‑you notes, and calls to ensure satisfaction and secure lease signings.
• Support lease renewal program by preparing renewal letters, contacting residents before move‑out, and ensuring timely execution of renewal documents.
• Respond promptly to resident and owner concerns, taking action or escalating as needed.

Required profile

• Valid state licenses or certifications as required and a driver’s license for operating a golf cart.
• Ability to work flexible hours, including evenings, weekends, and holidays, and to be on call as needed.
• Physical ability to stand, walk, climb ladders, lift up to 25 lb independently (50 lb with assistance), and work in all weather conditions.

Required skills

• Proficiency with property management software such as OneSite or Yardi.
• Experience using online marketing tools including Craigslist, Facebook, and email platforms.

What we offer

• Competitive hourly wage $16–$18 USD.
• Medical, dental, vision, and disability insurance with low employee‑only costs.
• Generous paid time off: 15 vacation days, 4 personal days, 10 sick days, 11 holidays, plus birthday off after one year.
• On‑site housing discounts at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service and every 5 years thereafter.
• 401(k) with company match up to 6% after 6 months.
• Paid parental leave and fertility benefit reimbursement up to $10,000.
• Employee assistance, legal, pet, and critical illness insurance plans.