Leasing Professional – Mid‑Rise Apartment Community

About the role

The Leasing Professional will drive occupancy, revenue and resident retention for Cullman House, a mid‑rise, lease‑up community of 294 units in Charlotte, NC. You will manage the full leasing cycle, from prospecting to move‑in, and support lease renewals.

Key responsibilities

• Conduct tours, qualify prospects, process applications, run credit and background checks, and prepare lease packages.
• Inspect units before move‑in, coordinate any maintenance needed, and ensure apartments are ready for residents.
• Develop and execute short‑ and long‑term marketing plans, including resident referral, employer outreach, and online advertising on platforms such as Craigslist and Facebook.
• Use property management software (OneSite, Yardi) to track availability, prospect data, and leasing activity.
• Maintain show‑unit standards, inspect marketing corridors daily, and prepare the leasing office for daily operations.
• Follow up with prospects and residents via email, phone, and thank‑you notes to secure leases and renewals.
• Prepare renewal letters, meet with renewing residents, and ensure timely execution of renewal documents.
• Respond promptly to resident and owner inquiries, documenting and escalating issues as needed.

Required profile

• Valid driver’s license and ability to operate a golf cart on the property.
• Physical ability to stand, walk, climb ladders, lift up to 25 lb independently (50 lb with assistance) and work in all weather conditions.
• Flexibility to work evenings, weekends and holidays, including on‑call duties.

Required skills

• Experience with property management software such as OneSite or Yardi.
• Proficiency in online marketing tools (Craigslist, Facebook, email marketing).
• Strong organizational and customer‑service abilities.

What we offer

• Hourly pay range $18.00 – $20.00.
• Competitive medical, dental, vision, and life insurance.
• Generous paid time off, including vacation, personal, sick days and holidays.
• On‑site housing discount at Greystar‑managed communities (subject to availability).
• 6‑week paid sabbatical after 10 years of service.
• 401(k) with company match up to 6%.
• Paid parental leave and fertility benefit reimbursement up to $10,000.