Lab Supervisor

About the role

Oncology Consultants is hiring a Lab Supervisor for its Medical Center CCO office. The supervisor oversees a team of phlebotomists and/or medical assistants in the coordination of daily specimen processing, covering clinic-level and multi-clinic phlebotomy, laboratory testing, quality control, instrument troubleshooting and maintenance. The position sits between the clinic staff, physicians, operations and the AON Lab.

Key responsibilities

• Schedule staff to process and test patient specimens, monitor workflow and train staff on proper procedures
• Operate all instruments and the associated software, perform maintenance and QC, and review daily technical systems for quality and efficiency
• Ensure adherence to Standard Operating Procedures and that instruments and reagents stay within quality parameters
• Perform blood work, blood draws, slide preparation and send specimens to outside labs as required by the patient's insurance plan
• Receive lab reports by phone, lab system or fax and document them in the patient chart or EMR
• Assist providers at bedside during bone marrow biopsies and show critical blood counts per guidelines
• Coordinate supply orders with the clinic and AON Lab analyst, and keep patient and employee information confidential
• Supervise phlebotomists, including hiring, counseling and termination, and oversee daily department activities and resource allocation
• Take part in planning, evaluate vendor proposals, direct validation of new systems to CAP standards, and write or update policies and procedures

Required profile

• Bachelor's degree in Clinical Laboratory Science, Chemistry, Biology or a related field; experience may substitute for education
• More than 5 years of clinical laboratory experience in the specialty to be supervised
• Two years of laboratory supervisory experience preferred
• Valid driver's license and a vehicle for travel to other clinic locations
• Ability to work in a fast-paced, multi-site environment and to work remotely when required

Required skills

• Proficiency in MS Office Word, Excel, PowerPoint and Outlook
• Knowledge of EMR systems
• Good command of English; second language is an asset