IT Network Engineer

About the role

The IT Network Engineer connects the organization with its growing network of clinics, administrative sites, remote (AWS) data centers, local data centers, third-party vendors and partners so that patients receive excellent care. The engineer designs, maintains and secures the network, working closely with the IT Systems Administration team.

Key responsibilities

• Work with network vendors, review invoices and contracts, and recommend improvements aligned with business goals
• Design and install new or rebuild existing network equipment, configure switches, routers, wireless and WebEx calling, and develop installation and configuration procedures
• Maintain existing networking devices and contribute to network standards
• Monitor daily the availability of hardware, firewalls and circuits, and lead escalations and incident response
• Provide Tier II/III support, troubleshoot and repair hardware or software failures, and coordinate with affected parties
• Develop and test business continuity and disaster recovery plans
• Apply patches and upgrades, maintain virtualization infrastructure, and report on performance for capacity planning
• Document procedures, study industry best practices, and participate in rotating on-call support

Required profile

• Bachelor's degree in a technical major (engineering, computer science) or equivalent; or 6-8 years of related experience
• 4-6 years of system administration or network experience, including patching, Active Directory, Group Policy, login scripts and troubleshooting
• Cisco CCNA or similar professional certification required
• AWS Practitioner or Azure Cloud Associate, Microsoft MCSE or Azure Network Engineer Associate, and ITIL Foundation certifications preferred
• Valid California driver's license required

Required skills

• Cisco networking and SD-WAN (CCNA)
• Virtualization, LAN/WAN, and patch management
• Security concepts: IDS, ACLs, VPN, NGFW, data backup and recovery
• Protocols: TCP/IP, SIP, VoIP, HTTP, SFTP, SSH, SSL, BGP, OSPF, OSI model
• Packet capture, network monitoring and performance analysis tools

What we offer

• 21 days of paid time off and 10 observed holidays
• Medical, dental and vision insurance, with chiropractor and acupuncture visits included
• 401K matching after 1 year, flexible spending accounts, life and long-term disability insurance, and an employee assistance program
• Gym membership discounts