Identity & Driver Credential Specialist (CDL Center)

About the role

The Georgia Department of Driver Services is seeking two full‑time Identity & Driver Credential Specialists to work at the CDL Center in Brunswick. You will serve Georgia residents by issuing learner permits, converting out‑of‑state licenses, administering driver exams, and providing identity cards.

Key responsibilities

• Process driver‑related transactions in compliance with state laws and regulations.
• Issue learner permits, driver licenses, and state identity cards.
• Assist customers with inquiries, ensuring a courteous and efficient experience.
• Maintain accurate records and handle documentation with attention to detail.
• Collaborate with team members to meet daily service targets.

Required profile

• Strong commitment to excellent customer service.
• Dependable, motivated, and able to work in a fast‑paced environment.
• Ability to interact comfortably with a diverse population.
• Patience and meticulous attention to detail.

Required skills

• Effective verbal and written communication.
• Basic computer proficiency for data entry.
• Organizational skills to manage multiple transactions.

What we offer

• Annual salary of $32,000 (non‑negotiable).
• Full‑time, permanent position with benefits.
• Career mobility: promotion to Specialist 2 after 12–18 months with a 10% salary increase.